Compare top POS solutions for 2024, including features like inventory management, fast checkout, and customer loyalty programs. Find the right POS system to streamline your deli operations.
The best deli POS system (point of sale system) can help your deli serve up success by optimizing sales, managing orders, and streamlining operations. With the Deli Food Market valued at USD 315 billion in 2023 and projected to reach USD 464.34 billion by 2030, there’s no better time to slice through the competition. But with so many options on the market, figuring out which POS provider is the perfect fit for your business can be tough.
That’s why we’ve cooked up the ultimate guide to help you evaluate which POS systems can help your deli thrive. Whether you’re looking to beef up your sales or spread out your operational tasks, we’ve got the inside scoop!
What to look for in a POS system for delis
Now, when looking into the best POS system for deli businesses, these are the features you’re going to want to have the following features:
Inventory management
Managing inventory effectively is crucial for any deli business, as it ensures you have the right meats, cheeses, and condiments on hand when your customers come craving their favorites. A reliable inventory management system can help you avoid stockouts (nobody wants to run out of pastrami during lunchtime!) and optimize your cash flow.
Worryingly, Sage found that supply chain issues have led to many companies facing stockouts, which can significantly hurt sales. A solid POS system will help you keep track of your inventory so you can serve up success. Here’s what to look for:
Good POS systems will:
- Track basic inventory levels: With powerful deli POS software, you can get a clear view of what’s in stock, from fresh bread to deli meats.
- Alert you when stock is running low: Receive notifications when items dip below a certain point to avoid those dreaded “sold out” signs.
- Allow for manual stock adjustments: Easily update your inventory to account for discrepancies, whether from theft, damage, or human error.
- Help you categorize products: Group similar items together, making it a breeze to find what you need when customers order their favorite sandwiches.
The best deli POS system will:
- Offer real-time inventory tracking: Know exactly what you have on hand at any moment with live updates, allowing for quick decision-making that can boost sales and keep customers satisfied.
- Automate reordering: Set your system to automatically reorder popular items from suppliers when stock hits a certain level, reducing stockouts and ensuring you’re always ready to serve.
- Provide detailed analytics on inventory performance: Get insights into trends, like which products are flying off the shelves or seasonal spikes, to stay ahead of the game.
- Allow for multi-location inventory management: If you have multiple deli locations, manage stock from one dashboard to keep everything synced and running smoothly.
Streamlined ordering process
A seamless ordering process is vital in a deli environment where speed is essential. Look for features that enhance customer service and order accuracy.
Good deli POS system will:
- Facilitate quick order entry: Speed up the checkout process with user-friendly interfaces that allow staff to enter orders quickly.
- Support customizable menus: Easily update and manage menu items to reflect daily specials or seasonal offerings.
- Integrate with online ordering platforms: Allow customers to place orders ahead of time, improving convenience and efficiency.
The best deli POS systems will:
- Enable mobile payments: Provide customers with the option to pay via mobile wallets or apps for a quicker checkout experience.
- Include KDS systems: Streamline communication between the front counter and kitchen, ensuring orders are prepared accurately and efficiently.
- Allow for order modifications: Let customers customize their sandwiches or salads easily during the ordering process.
Online ordering and delivery integration
In today’s fast-paced environment, having the option for online ordering and delivery can set your deli apart from the competition.
Good deli POS systems will:
- Enable online ordering: Allow customers to place orders through your website or a dedicated app, making it easy for them to enjoy your offerings from anywhere.
The best deli POS systems will:
- Provide real-time order tracking: Allow customers to track their orders from preparation to delivery, enhancing transparency and satisfaction.
- Integrate delivery management: Streamline the process of getting orders to customers quickly, whether deli owners handle deliveries in-house or partner with third-party services.
- Support multiple delivery options: Give customers flexibility in choosing how they want their orders fulfilled, whether for pickup or delivery.
- Offer promotional features for online orders: Enable targeted discounts and promotions for online and delivery orders, encouraging customers to choose these options.
Customer management
Building strong relationships with your customers can lead to repeat business and loyalty. A good POS system should help you manage customer data effectively.
Good deli POS systems will:
- Store customer information: Keep track of customer details, preferences, and order history to enhance personalized service.
- Send basic promotional emails: Reach out to customers with information about new products or special offers.
The best deli POS systems will:
- Offer detailed customer analytics: Analyze customer buying habits and preferences, helping you tailor your menu and marketing efforts.
- Facilitate loyalty programs: Implement customer loyalty initiatives directly within the POS, rewarding repeat customers with discounts or freebies.
- Automate targeted promotions: Send personalized deals based on individual purchase history, boosting customer satisfaction and repeat visits.
- Integrate with CRM tools: Sync customer data with Customer Relationship Management systems for a more holistic view of customer interactions.
Employee management
Managing staff efficiently is crucial for a deli’s success. Look for POS systems that streamline employee scheduling and performance tracking.
Good deli POS systems will:
- Allow simple schedule management: Create and manage staff schedules to ensure adequate coverage during peak hours.
- Track employee performance: Monitor sales and productivity metrics for each employee to identify top performers and areas for improvement.
The best deli POS systems will:
- Enable time clock functionality: Let employees clock in and out directly through the POS, simplifying payroll processes.
- Provide detailed reporting on employee sales: Access reports that show which employees are driving the most sales, helping you recognize and reward high performers.
Flexible payment processing options
Payment processing is a fundamental aspect of any POS system. Ensure your deli can accept various payment methods for customer convenience.
Good deli POS systems will:
- Support various payment methods: Accept cash, credit cards, mobile payments, and gift cards to cater to all customer preferences.
The best deli POS systems will:
- Offer fast checkout capabilities: Enable quick transactions, especially during peak times, to keep lines moving smoothly.
- Integrate with accounting software: Sync sales data with your accounting systems for accurate financial tracking.
- Include transparent payment processing costs: Provide clear information on transaction fees to help you manage operating expenses effectively.
Top POS systems for delis in 2024
Here are some of the leading providers catering to deli businesses:
Epos Now
When it comes to running a deli, efficiency is essential, and our deli POS system is here to deliver. This all-in-one, cloud-based POS system merges POS hardware, software, and integrations, providing everything you need for smooth operations.
Hardware
Epos Now offers all the POS hardware necessary for efficient deli management. With options for both countertop and handheld barcode scanners, you can quickly scan items, manage inventory, and keep customers moving through the checkout line. Our POS hardware is built for speed and reliability, enabling you to:
- Process transactions easily: Equipped with a built-in receipt printer and straightforward card payment systems, your checkout process will be quick and efficient. Accept various payment methods, including cash, credit cards, and mobile wallets like Google Pay and Apple Pay.
- Manage multiple locations: If you operate more than one deli, Epos Now’s POS system is designed to scale, making it perfect for multi-store management.
- Simplify inventory control: Our system allows for rapid stock counts, helping you maintain accurate inventory levels while saving valuable time.
Software
Epos Now’s POS software is as user-friendly as using an iPad. Your staff can become proficient in just 15 minutes. Key software features include:
- Detailed inventory management tools: Effortlessly track your deli products, update stock levels in real time, and set up automatic reorder alerts to ensure you never run low on your best-selling items.
- Sales tracking capabilities: Monitor your sales performance with in-depth reports that reveal trends, highlight top-selling menu items, and identify underperforming products. This data is crucial for making smart business decisions and refining your sales strategies.
- Insightful reporting features: Gain valuable insights through various reports, from sales analytics to customer loyalty tracking. Knowing which deli items are most popular or identifying peak hours can help optimize your operations and promotional efforts.
Integrations
Epos Now understands that each deli has unique needs, which is why our system offers extensive integrations with popular business programs. This flexibility allows you to customize the POS system to suit your requirements:
- Accounting software integration: Automatically sync your sales data with leading platforms like Sage, Xero, or QuickBooks, reducing manual data entry and streamlining your accounting processes.
- E-commerce compatibility: Expand your sales opportunities by integrating with popular online ordering platforms. This will allow you to manage online orders and inventory seamlessly from one place.
- Loyalty program integrations: Boost customer loyalty by connecting with apps like LoyaltyDog and Loyalzoo. Track customer loyalty points and create targeted promotions to encourage repeat visits.
Whether you’re running a small neighborhood deli or a larger chain, Epos Now provides the tools to enhance your deli operations. Plus, with our dedicated in-house support team available from 9 AM to 6 PM GMT and the option for 24/7 premium support, you’ll always have assistance when you need it most.
Toast
Toast includes features such as payment processing, inventory management, staff management, and additional options like promo codes and gift cards. It is intended for use in restaurant operations.
Pros
- Accepts various payment methods
- Designed specifically for the restaurant sector
- 24/7 customer service available at all pricing tiers
- Compatible with multiple locations
- Lower entry-level pricing for restaurant POS system packages
Cons
- Difficult to determine exact costs due to scalable packages and pay-as-you-go options
- Cancellation fees and plan changes may incur significant charges
- Poor rating with the Better Business Bureau
Clover
Clover is designed for small to medium-sized businesses and offers various software and hardware solutions for retail and hospitality. While it may not be the lowest-priced option, Clover’s partnerships with various payment providers allow for versatility across different business types.
Pros
- Competitive pricing structure
- Free 30-day trial available
- hardware options
- Range of features
- Suitable for businesses with an online presence
- 24/7 support via phone and email
Cons
- Application must be processed through a sales representative, as online applications are not accepted
- Lack of transparency regarding pricing details
- No free plan offered
Lightspeed
Lightspeed is a cloud and browser-based POS system that includes an iOS app. It provides inventory management and 24/7 customer support; however, it may offer more features than necessary for new retail businesses, particularly when more affordable options are available.
Pros
- 24/7 customer support
- Each account is assigned a dedicated account manager
- nventory management features
Cons
- Higher pricing compared to many other POS systems
- Requires long-term contracts
- Difficult cancellation process
TouchBistro
TouchBistro is designed for the restaurant industry, focusing on features that streamline operations and the dining experience.
Pros
- Restaurant-specific features
- Simple interface
- Compatibility with third-party applications
- Customizable to meet the specific needs of restaurants
Cons
- No free trial or free version available
- Limited to Apple devices and internet connection
- Costs can increase rapidly due to the à la carte pricing structure
Factors to consider when choosing a POS system for your deli
Check out the things you’ll need to think about before making your final decision on which reliable POS system you’re going to opt for:
Size of your deli
If you’re operating a cozy deli, you might not require all the bells and whistles of a larger POS system. Look for something streamlined that can effectively manage your limited inventory without feeling overwhelming. On the other hand, if your deli is on the bigger side, opt for a POS solution that can scale as you grow. After all, who wouldn’t want to expand and possibly open multiple locations?
Budget
Before you get excited about all the features, set a budget that won’t leave you stressing over expenses. Small business owners should search for options that fit their financial plan while still delivering solid functionality. Just because something looks impressive doesn’t mean it’s the best fit for your deli. Sometimes, simpler solutions are more effective, especially when they help you save money.
Free trials or demos
The best deli POS systems will offer free trials or demos, allowing you to test them out before making a commitment. This is your chance to see if the software integrates well with your operations or if it’s more of a headache than a help. Evaluate features like inventory tracking, payment processing speed, and the ability to access customer data, ensuring your choice is just right for your needs.
Customer support
Imagine it’s a busy lunch rush, and your POS system suddenly decides to misbehave. Panic mode, right? You need to keep things running smoothly, so having reliable support is crucial. Look for retail POS providers that offer 24/7 assistance for your deli, ensuring you’re never left in a bind when you need help the most.