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Restaurant managers are always on the lookout for ways to keep the cash flowing, and these days, food delivery is a real game-changer.
Whether you’re a fresh face on the restaurant scene or a local fave that’s been around the block, adding a food delivery service to your gig can seriously amp up your sales, reach, and bank balance.
After all, having a food delivery option means you’re covering both the folks dining in and those chilling at home. This food delivery guide covers the following:
- The current trends in food delivery and restaurant delivery services
- The advantages of providing food delivery service
- Key factors to weigh before deciding
- Choosing between handling delivery in-house or opting for a third-party service
- Essential requirements for setting up a restaurant delivery service
Sound good? Great! Let’s get started.
Key food delivery trends stats
Before we go into the benefits of food delivery, let’s look at some noteworthy statistics for online delivery services so that you can really grasp the profitability and potential in the food delivery sector.
- Over 112 million Americans have reported using a food delivery service
- The revenue in the online food delivery market is forecasted to reach 1.22 trillion USD in 2024 .
- A whopping 63% of people 18 to 29 years old have used a multi-restaurant food delivery website or app service in the past 90 days .
Now that you’re aware of the sector’s rapid growth let’s guide you through the top trends to tap into this market.
Keeping up with food delivery services
Back in 2016, food delivery orders comprised 7% of restaurant sales in the U.S., as reported by the New Yorker . In the subsequent years, the trend of diners opting for delivery and takeout steadily rose. However, the pandemic acted as a catalyst, propelling this trend into high gear. In fact, the pandemic more than doubled the business of food-delivery apps .
Although food delivery has eased off from its pandemic peak, it remains a highly viable channel for restaurants. According to a 2023 State of Restaurants Report, online ordering now contributes to about 25% of restaurants’ overall business , signifying a substantial portion of sales.
Of course, not all restaurant online ordering systems are created equal. Some restaurants rely on third-party delivery service for both takeout and delivery, despite associated fees, it can bring in a high volume of sales. Others opt for an in-house or direct online ordering system or online food delivery service. Some restaurants strike a balance, using a mix of both approaches. If your restaurant isn’t exploring any of these options, you’re missing out on a crucial revenue stream.
Maximizing reach with Epos Now Delivery
In the fast-paced world of food delivery, connecting with more customers and streamlining the online ordering process is key to success.
Epos Now empowers your restaurant to expand its customer reach by seamlessly connecting with leading food ordering platforms. Whether it’s JustEat, UberEats, or Deliveroo, our POS system integrates with these popular channels, making it effortless for your restaurant to be visible and accessible to a broader audience.
Epos Now Delivery by the numbers
Hosted by Otter, specialists in connecting restaurants with leading food ordering platforms, Epos Now Delivery brings tangible benefits to establishments. On average, our customers achieve remarkable results:
- 78% increase in order volume
- 20% decrease in order issues
- 44% increase in sales
- 61% decrease in lost sales
With Epos Now’s restaurant POS or Quick Service POS systems, you’re not just managing orders – you’re revolutionizing the way your restaurant connects with customers and thrives in the dynamic landscape of food delivery.
Delivering our final thoughts
So there you have it. Our complete guide on food delivery services and why your businesses in the restaurant industry could really do with having one.
From understanding the current trends and statistics shaping the industry to uncovering the game-changing advantages of embracing food delivery, we’ve laid out the essential considerations for restaurant owners. Whether you’re eyeing an increase in order volume, a boost in sales, or an efficient way to connect with more customers, our guide provides the roadmap for navigating the dynamic landscape of food delivery.
And with Epos Now’s restaurant POS system and Epos Now Delivery service, you’re not just managing orders – you’re revolutionizing the way your restaurant thrives in this fast-paced world. It’s time to take that bite into the world of food delivery and serve up success for your business.